Frequently Asked Questions for Users
For Businesses, click here.
What is eyp Voice?
eyp Voice is DPC’s Voice over Internet Protocol (VoIP) service which allows a potential buyer to call a potential seller located anywhere in the Philippines just by using an Internet connection and a PC setup.
What do I need to use the service?
On the technical side, all you need is an appropriate PC setup and a working Internet connection. You may check our minimum system requirements for more details.
How do I use the service?
Click here to view step by step instructions on how to use the service.
Is it free?
For potential buyers, the service will only require a valid registration from Pipol Pages if more advanced features are accessed. Registration at Pipol Pages is free.
- I already have other VoIP applications on my PC. Why do I need EYP Voice?
- Only eyp Voice allows buyers to connect to potential suppliers without needing to memorize or look up various usernames and caller IDs. Moreover,
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eyp is a local directory of Philippine businesses, making it easy and convenient to connect directly with suppliers.
- Other popular VoIP services exist but the usernames or caller IDs of users of these services are not part of eyp’s database of company information. Moreover, users of these different services don’t usually promote their usernames or caller IDs. With EYP Voice, there is no need to keep track of various caller IDs or usernames used by different businesses within other varied services such as Skype, Yahoo!, MSN, or Google
– just to name a few!
Using eyp Voice to Call Potential Suppliers
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How do I make a call to a potential supplier?
It’s easy!
Just go to eyp and make a search for potential suppliers. Some featured suppliers will have the ‘Free Call’ button. Featured suppliers who have this button are authorized to take voice calls from prospective clients. Click on the button and connect directly to that supplier. Just wait for someone to pick up the call and then starting talking!
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Do I need to login?
No! You may make calls instantly just by clicking on the Free Call button.
We encourage you, however, to create a valid registration with Pipol Pages (powered by eyp) to avail of more upcoming features on eyp Voice such as speed dialing, dedicated address book, customized profiles, and others.
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Is there a fee to maintain or use the service?
No! We aim to make buyers and suppliers connect on the Web. As such, your soon-to-be favorite eyp Voice for potential buyers will always be completely free.
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Some suppliers don’t have the Free Call button? Why?
Maybe they haven’t heard of our fantastic service, or maybe they just don’t understand the technology. Either way, we hope you can help us convince them. Send us a message via this link so we can tell your favorite supplier what he or she is missing on. Don’t forget to tell us the name of the company you were trying to contact.
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I’m trying to reach a supplier but the service just keeps on ringing!
Please try again. The business you are trying to contact may not be available. We will be implementing a voice mail feature soon.
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How does the voice mail work? (This feature coming soon!)
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When your favorite supplier is not online or is unable to take your call, a voice prompt will guide you through a series of instructions. This allows you to leave a voice message for this supplier. We will then send your voice message to that supplier via his email address on file.
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